Arora is your AI doctor on call 24/7
For when your concerns are present but your doctor is not.
Checks Symptoms
Remembers medical history
Explains Test Results
Recommends OTC treatments
With support and guidance from:
Frequently Asked Questions
What is MDandMe?
MDandMe is a digital health service that provides personalized medical information through advanced AI technology. It helps users understand their medical conditions, interpret test results, and manage their health more effectively. You can check symptoms, ask questions, and get explanations for medical results. Additionally, you can access your medical history, journal entries, and insights over time.
How does MDandMe's AI (Arora) work?
Arora works by using advanced algorithms designed with Harvard-trained clinicians and natural language processing to understand and respond to your medical queries. Here's a brief overview of how it works:
Symptom Checking: You can input your symptoms, and the AI will guide you through a series of questions to narrow down potential causes and provide an assessment.
Medical Questions: You can ask specific medical questions, and the AI will provide detailed, evidence-based answers to help you understand your condition or treatment options.
Test Results Interpretation: You can upload or input your medical test results, and the AI will explain them in easy-to-understand language.
Personalized Recommendations: Based on the gathered information, Arora offers tailored advice, such as lifestyle changes, potential diagnoses, or when to seek further medical attention.
Continuous Learning: Arora learns from your interactions and updates your health profile, making future guidance even more personalized.
Journaling: keep track of your your symptoms or medical events to help the AI provide even more accurate and personalized information.
Is my data secure by HIPAA standards?
Yes, your personal information is secure with MDandMe. We provide prioritize your privacy and use advanced security measures including HIPAA standards to protect your data. All information is encrypted and stored securely. We comply with relevant privacy laws and regulations to ensure your data is handled with the utmost care. You can read more about privacy policy here.
Can MDandMe replace professional healthcare?
No, MDandMe is not a replacement for professional healthcare. MDandMe is designed to provide valuable information, support, and guidance regarding your health. While it can help you understand your symptoms, lab results, and provide general medical information, it's important to consult with a healthcare provider for personalized medical advice, diagnosis, and treatment.
Is MDandMe free?
Yes, MDandMe offers several free features, including completing a medical interview, viewing stories, and posting on the community. Assessments can be seen with a free trial on the iOS app. However, the length of encounters is limited under the free plan. Upgrade to Unlimited to have unlimited access to MDandMe!
What is MDandMe Unlimited?
MDandMe Unlimited offers unlimited access to all our services. You can have unlimited chats with Arora, upload unlimited test results to have explained, and have all your history remembered for future conversations.
What if I have additional questions or need support?
If you have additional questions or need support, you can always reach out to us via email at support@mdme.ai. Additionally, you can explore more features and start new chats directly from your timeline (tap the button on the top left if you don't see it). If you need to discuss a specific test result or symptom, you can use the 'Explain Results' or 'Check Symptoms' options. You can also always ask Arora about MDandMe features and functionality!
Start a new chat...